Custom fields in Pipedrive: Tailor your CRM to specific needs, track unique data, and boost sales insights for effective customer management.

1

Understanding Custom Fields

  • Custom fields allow you to store specific information on deals, contact persons, and organizations.
  • Deal Custom Fields: Information about a specific sales opportunity.
  • Person Custom Fields: Attributes of individual contacts.
  • Organization Custom Fields: Pertinent details about the company or organization.

2

Common Mistakes to Avoid

1

Avoid placing custom fields on the wrong objects

Avoid placing custom fields on the wrong objects. For instance, deal-related information should go on deals, not individuals.

2

Create custom fields on the correct objects for accurate reporting and organized data.

3

Creating Custom Fields

1

Log in to your Pipedrive account.

2

Click on your profile picture or settings icon, then select "Company Settings.

3

Under "Company settings," click on "Data fields"

4

Choose the relevant object (deal, person, organization) to create a custom field for

4

Adding Custom Fields

1

Click the "+ Add custom field" button

2

Provide a clear and descriptive name for the field

3

Choose the appropriate field type (text, number, date, monetary, option, checkbox, etc.)

5

Configuring Custom Fields

Define field settings based on the chosen field type:

  • For option fields, define the options in the dropdown menu.
  • For numerical fields, set minimum and maximum values.
  • For date fields, specify the date format.

6

Field Visibility and Placement

1

Decide whether to pin the field to the details view, ensuring its visibility

2

Determine if the field should be fillable when creating new deals

3

Choose whether the field should appear in the project detail view (if using the projects add-on)

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7

Custom Fields for Different Pipelines

1

Custom fields can be tailored to different pipelines based on relevance

2

Enable or disable custom fields for specific pipelines to maintain a clean and organized view

8

Important and Required Fields

1

Pipedrive Advanced and Professional users can set fields as important or required

2

Important fields prompt users to fill in critical information

3

Required fields must be completed before moving a deal to a specific stage

9

Formula Fields (Professional Plan and Higher)

1

Formula fields allow calculations using existing numerical or monetary fields

2

Perform calculations by using mathematical operators

3

Formula fields can be used for commissions, simple calculations, and more

Unlock Pipedrive's full potential. Custom fields empower precise data tracking, personalization, and deeper insights. Elevate your CRM game now!

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