Learn to set up and personalize Pipedrive's Activity Types for efficient task management and improved workflow

1

Accessing Activity Types

1

Log in to your Pipedrive account

2

Navigate to "Company Settings"

2

Managing Activity Types

Find and click on the "Activity Types" option. This is where you can manage, create, and customize your activity types.

3

Viewing Default Activity Types

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Pipedrive comes with default activity types like "Call," "Meeting," and "Task." You can see these default activity types in this section.

4

Adding a New Activity Type

Click on the "Add a new activity type" button. A dialog box will appear where you can set up your new activity type.

5

Customizing Activity Type Details

1

Enter a name for your new activity type (e.g., "Demo").

2

Choose an icon to represent the activity type visually

6

Editing and Deactivating Activity Types

1

To edit an existing activity type, click “Edit”

2

Make changes to the activity type name, icon and other details

3

If a particular activity is no longer relevant, you have the option to deactivate it. You can also choose to activate the activities listed under the "deactivated" column

7

Reordering Activity Types

1

Hover over an activity type you want to reorder

2

Click and drag the activity type to move it up or down in the list

8

Using Customized Activity Types

When adding a task, call, or meeting to a deal or contact, you can now choose your customized activity type. The selected icon will help you easily identify the type of interaction.

9

Enhancing Workflow Efficiency

1

By customizing activity types, you can align Pipedrive with your unique workflow

2

Easily differentiate between different types of interactions at a glance

Tailoring your Pipedrive Activity Types empowers your team, enhancing organization and boosting productivity. Get started today

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