Learn how to auto-assign incoming emails to specific teams or individuals in Front. Streamline your workflow and enhance team productivity.

1

Navigate to Rules

Go directly to the "Rules" section from your Front dashboard.

2

Create a New Rule

Click the "New Rule" button.

3

Name Your Rule

Give the rule a descriptive name.

4

Set the Trigger and Conditions

  • Choose "When a new inbound message arrives" as the trigger.
  • Add conditions like "Sender email is" or "Subject contains."

5

Choose Assign To Action

In Actions, select "Assign to" and pick the team or person.

6

Save the Rule

  • Click "Save" to activate your rule.

7

Test Your Rule

  • Send a test email to make sure it gets sorted correctly.

Congratulations! You've set up automatic email assignment in Front, making your team's email management more efficient.

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